Restaurant Industry

When we started working in the restaurant industry 30 years ago, the business was much simpler. It seemed easier for restaurants to find good employees, attract customers and earn a decent profit. The general public was easier to please and they didn’t seem to fuss...

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Restaurant Branding

What Is Restaurant Branding? Branding your restaurant is one of the most important steps in your restaurant business plan. Unfortunately, it doesn’t matter how great you do everything else if people don’t know about you, and what to expect, they simply won’t come in....

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Tips to Improve Your Bottom Line

What is purchasing? If you ask ten restaurant owners, you'll get ten different answers. Webster's defines purchasing as "to obtain by paying money or its equivalent." I suppose that describes purchasing in a nut shell, but as someone who makes their living purchasing...

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Profit Tips

Does your restaurant has good restaurant management plan? If you want to know how your restaurant is going, you got to look at your numbers. OK, you have smiling faces in your restaurant, kitchen is clean and everybody are in good movement, your waiters having good...

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Employee Theft

If you feel that you are losing money or inventory and cannot figure out why, theft could be the issue. Learn to identify and stop theft. Employees will steal from their employer at least once. Even more concerning to our specific industry is that The National...

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Local Store Marketing

There is one method of building sales that is cheaper than any advertising campaign and allows an independent restaurant or small franchise to stay competitive with larger restaurant companies. Local store marketing is a specific plan that targets specially selected...

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Cost Cutting

Those who specialize in expense reduction would accurately argue that each dollar you earn in sales contributes a small percentage to profit. But, each dollar you save goes directly to the bottom line. Your cost cutting might be driven by a desire to price your...

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Business Intelligence

WHAT IS BI? Business Intelligence is the ability to access key information in a reliable, timely, and compelling format. This means we do all of the following and more: What are our core KPIs? How do we deliver our essential business reports? How can we leverage...

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10 Steps of Service

Greet Guests. Offer Beverage. Serve drinks & offer appetizer. Take food order. Repeat back order to customer. Remove menus Serve food. Warn of hot plates. Offer beverage. Two-minute check back. Clear unnecessary plates or glassware. Clear plates. Suggest dessert...

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Ways to Cut Food Costs

Innovation in cloud-based software and mobile technology today has dramatically increased the ability for businesses to easily capture data to better manage their restaurants. Restaurants can analyze aspects of their business with data that wasn't previously available...

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Contact us

Join the ERC revolution today!

Yes, Please get in touch.

Yes, Please get in touch.
Conversations make the world go around!

Tom Missios
Restaurant Consultant, Toronto, Ontario
113-5800 Ambler Dr
Mississauga, On L4W 4J4





We have offices to serve you in Toronto, Vancouver.
1-647 209-4153

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