Restaurant Observation Evaluation

A Restaurant Observation Evaluation is a review of your business’ overall operations to determine what systems need to be implemented to improve efficiencies, including inventory controls, waste sheets, other systems, and more.

The Restaurant Observation Evaluation review is generally conducted over a three-day period, during peak and off-peak meal periods. The consultation is followed by a written report detailing our experience and would include a list of primary observations and recommendations of ways to increase sales, decrease costs, and improve both the customer service level and organizational structure. The written report would be sent within 10 to 14 days of the visit.

In order to complete this project, we will spend three days on-site with the balance of our time spent in our offices, analyzing the information, documenting our findings, and making recommendations on how to make your operation more organized, efficient and profitable.

“Money Back Guarantee”

The “Restaurant Observation Evaluation” report is so effective that we offer it with our “ERC Money Back Guarantee” when you implement our recommendations within 6 months we guarantee that you will make or save more than the cost of this Restaurant Observation Evaluation or we’ll gladly refund your money.

ERC Restaurant Observation Evaluation includes the following:

  • Profit & Loss, financial review of client provided documents
  • Food cost analysis, prime cost evaluation & reduction recommendations from provided financial documents
  • Menu evaluation including item placement, design and functionality, costing & profitability
  • Marketing, market position and branding, signage analysis
  • Food cost analysis & reduction recommendations from provided financial documents
  • Operating systems including accounting, scheduling, inventories, purchasing
  • Training evaluation and systems
  • Labor, productivity, scheduling evaluation and recommendations
  • Physical property review
  • Beverage cost analysis from client provided financial documents
  • Controllable cost review
  • Inventory controls
  • Sales driving Strategies
  • Local competition review
  • Buying, vendor relationships and cost controls
  • Standardization of systems and processes
  • Recommended Action Plan
  • Any other item requested by you

Restaurant Observation Evaluation Process


We Explore Identify Needs

We will meet with you to discuss your greatest challenges and your most immediate needs. We understand that each business has its own needs and to be approached as a unique entity. We want to know what your needs and visions are and understand them fully so that we can move forward efficiently with a decisive game plan.


We Evaluate Analyze and Strategize Solutions

After determining your “Greatest Challenges and Needs” and identifying your “Opportunities for Greatness” we will design a plan catered to your businesses unique needs and outline a strategy prioritizing the necessary steps that enables us to achieve your goals decisively and efficiently.


We Execute Implement Solutions

This is the stage where we move from design and development to feet on the ground. Here is where we take all the deliverables and make them reality. Cost and executional systems will be implemented, recipes and plating designed and put into action. This is where your vision starts to take shape and your challenges become “Opportunities for Greatness”.


We Drive Enterprise Value


Contact us

Join the ERC revolution today!

Yes, Please get in touch.

Yes, Please get in touch.
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Tom Missios
Restaurant Consultant, Toronto, Ontario
113-5800 Ambler Dr
Mississauga, On L4W 4J4





We have offices to serve you in Toronto, Vancouver.
1-647 209-4153

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