ERC

10 Steps of Service

  1. Greet Guests.

  2. Offer Beverage.

  3. Serve drinks & offer appetizer.

  4. Take food order.

    1. Repeat back order to customer.

    2. Remove menus

  5. Serve food.

    1. Warn of hot plates.

    2. Offer beverage.

  6. Two-minute check back.

    1. Clear unnecessary plates or glassware.

  7. Clear plates.

  8. Suggest dessert & after dinner drink.

  9. Present check.

  10. Collect payment. Thank guest.